Every GOLDAMMER watch is guaranteed authentic, retaining its original parts unless otherwise noted.

Yes, all watches are professionally checked and serviced if needed to ensure perfect condition.

Each watch includes a one-year mechanical warranty. Find our full terms of warranty here below point 8.

Your watch arrives in a black piano lacquer box with our GOLDAMMER certificate of authenticity and GOLDAMMER service documentation card.

Our watches come from Europe’s biggest fairs and most trusted dealers.

No we don’t source watches on behalf. Our collection is carefully curated for its unique character.

We operate exclusively online and visiting or picking up watches in person is not possible.

Discover our visual watch size guide here.

All prices on the website are the total price no matter from where you order. All watches are preowned items which apply to differential taxation, which means that there is no VAT on the invoice declared and tax refund is not possible.

No Service needed, your GOLDAMMER watch strap is a new product.

Each strap includes a one-year mechanical warranty. Find our full terms of warranty here below point 8.

Covered:

• Manufacturing defects: If the strap has issues like faulty stitching, defective clasp/buckle, or material flaws not caused by wear and tear.
• Immediate failures: For example, the strap breaks within days of use under normal conditions.

Not Covered:

• Wear and tear: Leather cracking, discoloration, or rubber deterioration due to regular use.
• Water damage to leather or fabric straps (unless stated as waterproof).
• Damage from misuse: Including excessive force, exposure to chemicals, or improper cleaning.

Your strap arrives in a nice black box.

Unfortunately we can't produce watch straps to order but we are open to your opinion, please send us an Email.

We operate exclusively online, and visiting or picking up watch straps in person is not possible.

All prices shown on the website are final, regardless of where you order from. Shipping costs are always added at checkout.

Simply follow our streamlined checkout process in our shop with various payment options. For direct payment by wire bank transfer please contact us by email.

Watches are available for immediate purchase only, first come first serve.

Every Thursday we drop new classics. Subscribe to our email list for early access to new arrivals

We offer free insured express shipping on all orders.

Orders placed on business days (Mon. – Fri.) will be handled and shipped within one business day when delivery address is inside the EU. Shipments to outside the EU need one additional business day for customs papers before they are ready to ship. You’ll receive tracking information via Email to follow your delivery.

Shipments to inside the EU take usually 1-2 business days to arrive.

To outside the EU it takes usually 5-10 days. Exact time of delivery is depending on customs.

Any delays caused by customs clearance are not in our responsibility. The tracking details provided will help you monitor your shipment’s progress.

Yes, every order is fully insured during transit, at no extra cost to you.

VAT/GST rates may change. Please check official sources for the latest information. (Status: 2025-09-15, no legal guarantee)

North America:

• United States of America: ±10% (varies by state), 39% on goods originally made in switzerland (Import tafiff 07. Aug. 2025, appies to pre-owned and vintage watches also)
• Canada: 5% GST
• Mexico: 16% VAT​

EU (VAT already included):

• Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Europe (Non-EU):

• Monaco: No VAT/GST
• Norway: 25% VAT
• Switzerland: 8.1% VAT (as of Jan 2024)
• United Kingdom: 20% VAT

Asia-Pacific:

• Australia: 10% GST
• Hong Kong: No VAT/GST
• India: 18% GST
• Japan: 10% Consumption Tax
• Singapore: 9% GST (as of Jan 2024)
• Taiwan: 5% VAT

Middle East:

• Bahrain: 10% VAT​
• Kuwait: No VAT/GST​
• Oman: 5% VAT​
• Qatar: No VAT/GST​
• Saudi Arabia: 15% VAT​
• United Arab Emirates: 5% VAT

Central and South America:

• Brazil: 17% VAT​

Africa:

• Egypt: 14% VAT​
• Mauritius: 15% VAT​
• Nigeria: 7.5% VAT​
• South Africa: 15% VAT​

If there’s any damage in transit, please report it immediately to GOLDAMMER within 3 days including a detailed description of the issue.

Yes, you can return your purchase within 14 days of receipt. The 14-day period starts from the day you or an authorized recipient receives the item.

To initiate a return, please reach out to GOLDAMMER with your order details and reason for the return. We’ll provide you with further instructions on how to complete the return.

You will receive your refund once we have received the returned item. The time it takes to process your refund depends on your original payment method:

• Credit/Debit Cards: Refunds can take 5-10 business days to show on your statement
• Bank Transfers: This might take several business days due to bank processing times

Yes, many of our customers enjoy wearing their vintage watches daily. However, vintage watches require special care – avoid water exposure and high-impact activities. You will find useful videos how to care and clean your vintage beauty on our YouTube channel.

Vintage watches should be serviced every 3–5 years to maintain accuracy and longevity.

Store your watch in a cool, dry place away from direct sunlight and humidity, ideally in its box or a designated watch case.

If your watch requires servicing after the warranty period, please reach out to us or seek the expertise of a reputable independent watchmaker familiar with vintage watches.

Place the watch on a soft surface, turn the crown clockwise until you feel resistance (usually around 20-40 turns), and avoid overwinding. Setting the time can be done by pulling the crown to its fully extended position and adjusting the hands.

A vintage watch typically refers to a timepiece that is at least 20 years old but not yet antique (which is generally over 100 years old). Vintage watches are cherished for their classic style and collectible value.

Manual watches require daily winding, automatic watches self-wind with the movement of your wrist, and quartz watches operate on battery power.

All our watches are without gender tag and wearable for man and woman. Vintage watches in general are smaller sized than modern watches. So they very charming on smaller woman wrists too.

Measure your wrist with a flexible tape measure or a piece of string. Vintage watches are often smaller than modern ones, so compare the wrist size of the hand model in our product photos to get a sense of fit.

On our articles page, you’ll find comprehensive knowledge and insights into the world of watches and on our Youtube channel you will find detailed videos about the history and design of vintage watches.

Thats a service we don´t provide. We don’t give estimates on watches that are not ours and we can’t check by our own hands and eyes. Also we can’t make valid statements by just looking at pictures. We recommend to contact a trusted watchmaker near you.