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All orders are shipped with DHL Express — fully insured and trackable.

Shipping Costs:

• €10 for all orders within the EU
• €20 for all orders to the rest of the world
• Free Express Shipping on all orders over €250

Dispatch Time:

• Orders ship on the next working day after payment
• For deliveries outside the EU, please allow 1 additional working day for customs processing

Customs & Duties:

• For orders outside the EU, additional taxes or customs duties may apply
• These charges are not covered or invoiced by us, and must be paid directly to your local authorities
• We include customs-friendly documentation to ensure smooth processing

Duty-Free Tresholds

Many countries offer duty-free import thresholds for lower-value orders, e.g.

• UK: £135 GBP
• Australia: AUD $1,000
• UAE: AED 1,000
• Singapore: SGD $400
• Japan: JPY ¥10,000
• Hong Kong: No VAT or duties
• EU: No customs

Note: Some countries may still charge local processing fees, even under the threshold. These are outside GOLDAMMER’s control.

Returns for Straps EU Orders:
• Easy 14-day returns
• Get a discounted €10 DHL Express return label from us
• Return shipping fee is deducted from refund

International Orders (Outside EU):
• Returns accepted within 14 days
• Request a €20 DHL Express return label with full tracking
• Label fee is deducted from your refund
More information about our return policy: Return Policy

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